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iS Control Cabinet NIC Driver Not Upgraded May Cause False Collisions ​

Because of a driver support issue in the official kernel for certain Realtek NIC models, a patch is required to replace it with the official driver from the NIC vendor. This issue may cause false collisions when the device runs for a long time.

Prototype types where the problem has been found: iS control cabinet (CE) + i20 / iS control cabinet (CE) + iS7

r8168 patch package download link: https://download.aubo-robotics.cn/patch/install-r8168/magic_file_install_r8168_patch_v1.0.0+3c3586d.sh

Affected Product Range ​

Control cabinet type: iS control cabinet / iS control cabinet (CE)

Receipt date: October 30, 2024 – December 25, 2024

The specific method to determine this is as follows:

  1. The control cabinet system is 22.04. Confirm by entering cat /etc/os-release in the terminal.

  1. The NIC is a Realtek one. Confirm by entering lspci in the terminal.

  1. The NIC driver is 8169. Enter the command ethtool -i enp2s0 and press Enter; the "driver" field shows 8169.

Patch Package Installation Method ​

1. Device preparation: ​

USB drive (exFAT type recommended)

2. Operation steps: ​

  1. Copy the patch package to the USB drive and plug it into the USB port of the teach pendant.

  2. Enter the [Home] screen of the teach pendant software, and click the Settings button.

  1. Enter the System - USB Drive Import screen, select the inserted USB drive, select the patch package, and click Run.

How to Confirm the r8168 Patch Package Is Installed Successfully: ​

1. Device preparation ​

Mouse / keyboard

2. Operation steps ​

  1. Enter the [Home] screen of the teach pendant software, click the Log Out button, and enter the desktop.

  2. Connect the mouse to the USB port of the control cabinet, right-click, and select "Open Terminal Here" to enter the terminal.

  1. Connect the keyboard to the USB port of the control cabinet, use the keyboard to enter the command ethtool -i enp2s0, and press Enter. Displaying r8168 indicates the patch package was installed successfully.